Inbound Marketing Blog

How to Deal with or Remove Fake Negative Google Reviews

Posted by Sarah Wai on Jan 14, 2019 2:20:09 PM

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Let’s talk reputation management. Did you know that:

  1. 86% of consumers read reviews for local businesses (including 95% of people between the ages of 18-34)
  2. Consumers read an average of 10 online reviews before feeling able to trust a local business
  3. 40% of consumers only take into account reviews written within the last two weeks
  4. 57% of consumers will only go with a business if it has 4 or more stars
  5. 91% of 18-34 year old consumers trust online reviews as much as personal recommendations
  6. 89% of consumers read businesses’ responses to reviews

Let that information all sink in. Reread it if you have to. Those are real stats from BrightLocal’s 2018 Local Consumer Review Survey. These statistics were specifically compiled to help local businesses develop their online reputation management strategy for 2019.

If you’re a small business, negative reviews on Google can be especially devastating, and you can’t afford to ignore a bad Google review. If you haven’t been paying attention to your Google reviews, it’s time to wake up and take the wheel. If you don’t have time for reputation management, well, that’s what we are here for. But assuming you do, here are some tips to ensure your Google reviews are a more accurate representation of your business.

There is Not ONE "First Page" of Google

Posted by Nikki Wardle on Jun 8, 2017 9:04:00 AM

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Would you believe me if I told you that the first page of search results for "SEO Services" is different for John Doe in downtown Seattle using a laptop as opposed to someone sitting three miles away searching the same term using a phone? It's true.

That's why I want to smack some sense into any web marketing agency that claims they can get any website on the first page of search engine results. It's a very misleading statement, and simply too vague to be credible.

Understanding Conversion Rate Optimization

Posted by Corey Smith on May 26, 2017 2:12:00 PM

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For as long as business owners have had a location to hang their sign, they have tried to find more and more ways to get more and more people to buy from them.

What usually happens is that businesses (even experienced marketers) will simply create a punchlist of tactics that they think are important to do — if they do they’ll get sales.

Website Content: What Google Cares About

Posted by Nikki Wardle on Apr 28, 2017 9:52:00 AM

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You and Google have something in common: you both love fresh, quality content that is full of substance, easily digestible and relevant. Content that is relatable, thought-provoking and maybe elicits a bit of emotion. Content that speaks to the reader, not at the reader.

Sadly, a majority of the content companies produce on a daily basis is just not the quality content people will engage with. It’s dull, with very little substance and has a very me-me-me focus. It's no wonder fake news sites easily captured the majority of readers' attention. But that issue is another blog altogether.

Why Track Competitor Pay-Per-Click (PPC) Campaigns?

Posted by Nikki Wardle on Apr 19, 2017 8:43:00 AM

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Have you ever wanted to be a fly on the wall at your top competitor’s office when they plan their PPC (Pay-per-click) strategies? I know I have!

You should always be knowledgeable about what your online competitors are doing. But if you're not into espionage, there are other effective ways to keep your eye on your competitor's strategies. And here is something else to consider: your offline competitors are not always your online competitors. 

Google vs Black Hatters: Don't Anger the Search Engine King

Posted by Sarah Wai on Aug 24, 2016 11:30:00 AM

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The search engine king, Google, is currently in the midst of one of the most noteworthy battles over search engine results. Google has always been able to dictate the results of their search engine via their many algorithms, but they also have the final say in who gets exposure in their search engine results page.

Or do they? If you haven't heard about the most recent debacle, you don't want to miss it.

In the past, most legal cases against Google's search results have been quickly dismissed. However, a recent case brought againt Google was not dismissed by a Florida judge. This is monumental in the world of Search Engine Optimization.

SEO Tactics Part 1: Submit Your Sitemap to Google

Posted by Sarah Wai on May 24, 2016 11:49:00 AM

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One of the first search engine optimization tactics you want to implement is to create a sitemap or submit your existing sitemap for your website to Google.A sitemap is a way to tell Google about the pages on your site that it might not otherwise be able to discover on its own.Google uses robots, or web crawlers, to scan the content of sites to index the information for use in its search results. Sitemaps that have been submitted to Google can make this process easier and can certainly help Google find pages that may not necessarily be linked to your homepage.

Marketing for Fools: How Google Made Hoaxes Market for Them

Posted by Sarah Wai on Apr 1, 2016 9:00:00 AM

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Google has a reputation for coming up with some of the best hoaxes on April Fool's Day. What started out as simply a joke, over the years, turned into a joke that pointed at a real product they offered. This creative way of marketing is something that every marketer can learn from and implement. Here are some ways Google marketed for Fools and how you can learn from them!