Inbound Marketing Blog

Why a Customer's Experience Matters and How You Can Improve it

Posted by Corey Smith on Apr 12, 2019 9:22:00 AM

Years ago, I was at a conference in Orlando, Florida and happened to stay across the street from Downtown Disney. I spent each of my nights there walking around, riding the water taxi, eating dinner and just relaxing. Usually when I travel for work, it’s all about work. Rarely do I find the time to enjoy my surroundings, so this was new for me.

I started thinking a bit about what Disney knows how to do right, and that is to provide the customer an experience that they won't forget. As I sat there one evening eating dinner I realized that my reality seemed suspended for a short while.

Think about Las Vegas. Every so often, a casino will be torn down so that there can be room made for a new one. The casinos get bigger and better. Moreover, they are all designed to give the visitors an experience that is otherworldly. It’s a design that is meant to suspend reality.

Now, I can understand that people want different experiences, but which experience do you think fosters a sense of excitement for your customers? Which experience do you think causes people to tell their friends? Which experience is worth more to the consumer?

What is A/B Testing and How Can I Benefit?

Posted by Sarah Wai on Nov 16, 2016 2:08:01 PM

If you are looking for a way to test the effectiveness of your marketing efforts, A/B testing (or split testing) is the way to go. A/B testing can be used with emails, web pages, calls-to-action (CTAs), etc. Essentially, you take one copy of a marketing material, and you tweak it enough to create two versions. You then experiment at random with users (or target specific user segments) to find which version they engage with the most or which variation performs better for a specified conversion goal.

How to Optimize a Landing Page for Conversions

Posted by Wally Narwhal on May 6, 2014 7:33:00 PM

Your landing page is one of the most important aspects of your online advertising campaign. It's where potential customers will land after clicking on your ad, and it's your chance to make a good first impression and convince them to take action.

But if your landing page is poorly designed or optimized, you're likely to lose out on potential customers. That's why it's important to take the time to optimize your landing pages for conversion.