Inbound Marketing Blog

3 Key Takeaways From Inbound 2019

Posted by Caty Smart on Sep 12, 2019 11:32:47 AM

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Last week, some of the Tribute team attended INBOUND, an annual conference in Boston filled with actionable education, endless inspiration, human connections and amazing keynote speakers. After those four and a half days of straight learning (and a bit of fun), we left Boston with over 32 pages of notes on how we could improve our client marketing strategies as well as our client experiences.

As we’re sharing these visions with the rest of our team and our clients, we wanted to touch on a few of the major takeaways that can be useful for everyone.

Five Reasons to Outsource Marketing

Posted by Corey Smith on Sep 3, 2019 3:27:00 PM

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Making the decision to outsource your business’s marketing efforts can be very difficult. Handing off the reins to an outside company can be scary, especially for small businesses that don’t have the resources to put a ton of money into their marketing efforts. We can’t all afford to run campaigns like Coca-Cola, Sony or Starbucks. However, there are many things to be learned from these big brands.

How to Write Engaging Content

Posted by Sarah Wai on Sep 2, 2019 5:00:00 PM

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When I began blogging, I took the approach of purely factual and informative writing. Can I be honest? It was boring to write, and even more boring to read. Nobody cares to read blogs that are full of information and lack the human touch. Information is important, sure. However, it's how you present that information that determines its success. If you're looking to engage your audience more than you currently are, you've come to the right place.

How To Optimize Web Content for Google Search

Posted by Sarah Wai on Aug 5, 2019 9:52:00 AM

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You and Google have something in common: you both love fresh, quality content that is full of substance, easily digestible, and relevant. Google wants content that speaks to the reader, not at the reader; and believe me when I say they know the difference. Google's algorithms are so much more advanced than they were even a couple of years ago. 

Authenticity is the New Black: Tips for Keeping Your Company Authentic

Posted by Sarah Wai on Jul 8, 2019 11:49:00 AM

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I don’t know about you, but I like to check out several companies (online and in person) when searching for a particular product or service. If time permits, I could be searching for several hours. Researching is always my go-to when I'm on the hunt for something specific. You wouldn't believe the time my husband and I recently put into finding a new mattress. In our search, there were a few factors that really swayed us in our decision. Quality of the product and how it solved our needs were obviously the top two. But the third factor had to do with the companies themselves. Our online experience with each company played a huge part in  determining which stores we actually wanted to take time to go to in order to try the mattresses. Let me tell you, there were a lot of brands we dismissed right away. Maybe their product WAS as great as they tried to market it to be, but the experience we had on their websites and the reviews they had floating around swayed our minds away from doing business with them.  Why was that?

Link Building Needs to Be Part of Your Digital Marketing Plan

Posted by Nikki Wardle on Jun 27, 2019 1:04:11 PM

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It seems like every other day I’m getting an email about why link building is dead or a new strategy on how to do link building. I’ll admit, I don’t read about 90% of those emails (mostly because they’re from questionable sources). But every now and then, an email will have a catchy, humorous, or interesting subject line that beckons me to open. Most of the time, the email or link in the email is to hire that company to do link building. Slightly ironic considering we do that ourselves at Tribute Media, but also making their email irrelevant to me since I don’t need those services. But I’m getting ahead of myself. Let’s take a step back.

Are Social Media Trends Making Marketers Stupid and Lazy?

Posted by Corey Smith on Jun 14, 2019 9:00:00 AM

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I've noticed an interesting trend in Facebook... more so in the last few months, but I think it's been growing for a number of years. Facebook (and most other social media platforms) has always been intended to bring like-minded people together; to bring friends together. It's been intended to allow people to continue to build relationships when they aren't in the same physical location.

Sometimes it feels as though the purpose of social media has become a place to tell everyone else they are wrong. It seems it's become a place that does a very good job of sowing the seeds of discontent. Because of this trend, I think it completely changes how we market.

How to Rank Better on Google Maps

Posted by Nikki Wardle on Jun 7, 2019 10:55:00 AM

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Way back in the ’80s, if you wanted to go check out a new restaurant or hair salon, you had to pull out the phone book and look up the business’ address. If you were lucky, you knew the general area where the business was. If not, you had to get out a map or call and get street by street directions to write down. Then, of course, if the business was closed for renovations or due to a holiday, there was no way you would know until you drove up to the location. I lived it, and yes, it was rough.

How to Increase Customer Delight

Posted by Sarah Wai on May 24, 2019 10:29:00 AM

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It doesn’t take a genius to realize that the more times you connect with your customers, the more likely they are to remember you and choose your company's product and/or services over a competitor.

In marketing, the official term is called ‘touches’ – an instance where your customers see or interact with your company. 

When it comes to customer delight [see the Four Actions of Inbound], 'touches' can go a long way. According to Stacy Willis on iMPACT, "When expectations are met, you have customer satisfaction. When expectations are exceeded, you achieve customer delight. How do you get there? By being human. Listen to your customer and their needs." 

Studies have shown that it takes at least 7 or more touches to generate a person’s interest. 

So, how do you make sure you interact with customers in an engaging way and often enough so that your company becomes memorable without you spending a fortune trying to do so?