Social media is an intricate part of our world, personally and professionally. People now expect companies to post new and interest information relevent to their industry and company.
Social media is an important SEO tool. Links from social media are playing an increasingly important role in your site's search position. Since 80% of consumer purchases start with search, this reason alone is a good argument for embracing social media.
Your customers expect you to be social. 60% of Americans spend time on a social network at least once a week. YouTube reaches 36% of all business decision makers, more than Forbes.com. 93% of business buyers believe all companies should have a social media presence.
Social media provides important marketing data and consumer feedback. You don't need surveys to find out what your prospects are thinking. The buyers in your market are telling you this now in social media, you just need to listen.
Social media is the new PR. Journalists increasingly rely on social media to research story ideas, sources and trends.
Social media produces very high conversion on leads. Leads from social focus on quality not quantity. Prospects that engage with you on social networks are more likely to look favorably on your company, brand, and its offerings.
One key point to remember is that social media is NOT a selling platform. It is informational and educational only. Keep your posts fun, light and relevant.