Using the Direct Message

Posted by Wally Narwhal on Nov 14, 2013 11:38:00 AM


We have been watching Twitter evolve its direct message system into a marketing and engagement tool. Twitter is a platform that businesses are expected to be using. It’s important to stay on top of the latest features of site and how to use them effectively. The newest feature is the transformation of Direct Messages (DM).The feature is called @TwitterAdTips that’s specifically built for Twitter’s advertisers. It promises “personalized tips to improve your Twitter Ads account performance.” And it’s going to share those tips via Direct Messages.

They are starting to change what the Direct Message (DM) system can do.

In June, Twitter launched the @MagicRecs account that sends content and user recommendations via DM based on activity in your “follow graph.” And everyone we know loves it. When a bunch of your followers start to follow a new account, @MagicRecs alerts you — We’re betting those DMs have a high conversion rate from users clicking to follow the same account that several friends have started following.

Are we watching something of a transformation in what Twitter is and how it delivers relevant content to users? The company clearly thinks it can use Direct Messages to fulfill its goal of connecting users instantly with what’s important to them. No doubt there’ll be more content delivery via DM in the future.

Wally Narwhal

Written by Wally Narwhal

Wally overseas (get it?) fun and silliness at Tribute Media as the company's acting mascot and unicorn of the sea.

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