Every company needs to have a framework for creating, setting, reviewing, and checking expectations. This ensures that as the company grows to become more efficient/effective, that the company expectations are growing alongside it. This is a great way to encourage personal development and growth.
When creating expectations for those within your organization, it’s important to map out what is required. You can break it down into three parts: What is required from the position, from the team, and from the business. This will help create a picture of what success looks like. When you are creating expectations, make sure some room for flexibility so that the person can define expectations that match their goals. Make sure to take everyone into account. You need to create a win-win situation for everyone.
There is nothing more important than setting expectations for your business. This applies to setting a client's, your boss’s, and even your own expectations. It’s important to make sure all expectations are clear and consistent. That way there is no confusion on what is expected from everyone and you are all on the same page.
Go over your framework and make sure it makes sense. Are your expectations achievable? If everything checks out then proceed and review your plan a couple months later. It's okay if you need to motify it. This means you are making sure that you are being as efficient as possible.
As your company grows it’s important to keep a hand on the pulse of your company and its changing needs. Figure out what your organization needs in order to be successful and invest in a good infrastructure.
We hope you found this information helpful. Start building your framework today and you will be able to conquer anything that comes your way.